Frequently Asked Questions
See Our Exceptional Care in Every Visit
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Yes! Every doctor has a personal assistant who records the results of your appointment. This approach gives the doctor the freedom to maintain eye contact with you, really listen to you, and give you the attention you deserve.
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We always include enough time in your appointment to ensure that the doctor can answer any questions you may have.
We even have dedicated TLC days, where we schedule extra time with the doctor for those who require it. Our most senior patients deserve and greatly benefit from these days. No one else offers TLC days like we do!
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We will thoroughly explain all testing to you. When your Vision and Eye Health Evaluation is completed, you will know more about your eyes than ever before and understand, in detail, what any treatment plan entails.
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Absolutely! We pride ourselves on being considerate of your time so you will never be left waiting.
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None! We fill out the information forms for you. Every healthcare practitioner requires information about you, but we don’t ask you to complete all those forms. Instead, we prefer to listen to you. We will personally interview you and record your information for you.
We promise to listen and give answers
because you deserve great eye care!
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Like family members, we care about our patients everywhere and all of the time.
Our Hours:
Monday, Tuesday & Wednesday:
8:30 am - 8:00 pmThursday:
9:30 am - 5:00 pmFriday:
8:30 am - 5:00 pmSaturday:
By Appointment OnlySunday:
ClosedWe offer Vision and Eye Health Evaluations six days (including Saturdays) and two evenings per week.
We’re available to our patients for emergency care. If the unexpected happens, we have dedicated emergency appointments every day.
Our patients even have special access to our 24-hour doctor hotline for urgent eye health emergencies, questions or concerns after hours.
We do house calls! If needed, we can arrange appointments with one of our doctors at a nursing home, hospital, or in your own home.
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See us if you’ve been told you’re not a contact lens candidate. With many new options, you may be surprised that our doctors can professionally prescribe a contact lens option for you. We also offer a Guaranteed Contact Lens Fit.
Do you love expressing your personality? Our Gallery eyewear experts can guide your frame selection to suit your style and personality. Our lab has full-time Certified Optometric Assistants who make your glasses on-site and are ready to assist with all your adjustment and repair needs. They understand what the doctor has prescribed, and you will receive personalized care. Minor adjustments and repairs are free for the life of your glasses purchased here. Also, we offer lifetime free eyeglass cleaner refills with your purchase. We offer a Three Year Eyeglass Warranty, the most extended warranty in Peterborough and the Kawarthas. We guarantee you will be thrilled with your glasses!
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OHIP covers the cost of many health services, including some eye care services, for eligible Ontario residents. It covers the cost of an eye exam every 12 months for children (under 20), patients between the ages of 20 to 64 with eligible health conditions, and seniors (65+ with an eligible medical condition). For seniors without an eligible medical condition, it is every 18 months. Call us for more information on whether OHIP coverage extends to you.
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Peterborough Optometric accepts electronic health insurance submissions and other insurance coverages.
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Yes, we accept new patients and look forward to treating them with the personalized care and dedication our long-standing patients in Peterborough and the Kawarthas have received for over 36 years. We look forward to seeing you!
